Privacy Policy

Our Commitment to Your Privacy

At SoulTalkAI, we deeply value your privacy and the trust you place in us when engaging in soul dialogues. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you use our platform for meaningful AI conversations.

Information We Collect

Personal Information

• Email address and name (for account creation)
• Profile information you choose to provide
• Communication preferences

Conversation Data

• Messages and conversations with AI companions
• Conversation topics and preferences
• Usage patterns and interaction history

Technical Information

• Device information and browser type
• IP address and location data (general)
• Usage analytics and performance data

How We Use Your Information

• Provide personalized conversations: To offer meaningful dialogue experiences tailored to your interests and needs
• Improve our service: To enhance AI conversation quality and develop new features
• Account management: To maintain your account and provide customer support
• Safety and security: To protect our platform and users from abuse or harmful content
• Communication: To send important updates about our service (you can opt out of marketing communications)

Data Protection and Security

• All data is encrypted in transit and at rest
• Access to personal data is strictly limited to authorized personnel
• Regular security audits and monitoring
• Secure data centers with physical and digital protection

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted partners who help us operate our platform (under strict confidentiality agreements)
• Legal requirements: When required by law, court order, or to protect rights and safety
• Business transfers: In the event of a merger or acquisition (with continued privacy protection)
• With your consent: When you explicitly agree to share information

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to certain types of processing

To exercise these rights, please contact us at privacy@soultalk.ai

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our platform:

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how you use our service
• Preference cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account data: Until you delete your account
• Conversation history: You can delete conversations at any time
• Analytics data: Aggregated and anonymized data may be retained for service improvement

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: